Order Placement

How do I pay on GoodsAs?

We have the following payment methods through which you can make a payment:

Cash On Delivery (Easy & simple at your doorstep)
Credit/Debit Card (Visa / Master)
Bkash

Bkash

In order to avail this offer, you have to make bKash payment from bkash APP within 1st February to 28th February 2019.

The cash back percentage is flat 20%.

Maximum BDT 500. Per transaction maximum BDT 300.

There is no limit on transaction count. You can get cash back as many times possible as you make payments until the cumulative cash back amount reaches BDT 500.

Yes, The offer is only for bKash app. To avail this offer customers must have to make payment with bKash app.

No, there will be no limit on transaction count in this campaign.

No, there will be no daily limit on transaction amount in this campaign.

You will receive cash back amount instantly after making successful payment.

Your eligible amount will be disbursed to your bKash Account from which you made the payment.

Yes, your account needs to be in Active Status and in favorable condition to receive cash back.In case the cash back disbursement fails due to technical or customer account status related issue, bKash will retry cash back disbursement with three intervals within 2 months after the campaign. If all attempts fail, no other attempt will be made and customer will no longer be entitled for the cash back amount of this particular campaign

If you make any wrong payment transaction, you have to call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to support@bkash.com and officially inform/report the issue.

If your payment is valid and bKash recognizes the transaction as authentic, you will receive cash back. Otherwise, bKash reserves the right to cancel cash back payout if the particular transaction and/or the your transaction behavior raises reasonable suspicion that you have abused the benefit of the cash back campaign.

Most likely you will receive your cash back instantly as per eligibility. There could be unanticipated cases where cash back payment would be delayed. If you do not receive your cash back, you can call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to support@bkash.com to know details about it.

No. Please note that GoodsAs will not accept split bKash payments for a single order. All bKash order payments must be of the exact order amount. Split payments will result in orders and will not be eligible for cashback.

Do I need an account to shop on GoodsAs?

Having a goodsAs account helps us to make your shopping experience fast, secure and convenient. You can create your own goodsAs account.

Click here to create your account now.

Why am I having trouble placing products in the cart?

If you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections.

If you still have problems, this may mean that the item you are trying to buy is sold out.

Please get in touch with our Customer Support Team. You can reach our team by emailing us to  support@goodsas.com or live chat (08:00am –10:00pm everyday, except on public holidays).

How do I know my order has been confirmed?

We’ll send you an email and SMS once your order has been confirmed! We’ll also let you know as soon as your order has been shipped.

What does “Pre-order” or “Forthcoming” mean?

These products are not yet available for purchase, but you can pre-order them on goodsAs. Any pre-order will be shipped to you on the day of its official release and will reach you within the delivery time mentioned by the seller.

I haven’t received the invoice for my order?

A hard copy of the invoice should always be sent along with your order. If you have not received an invoice, please get in touch with us and we will send you a copy of your invoice.

You can reach our team by emailing us to support@goodsas.com or connecting us via live chat (08.00am – 10.00pm every day, except on public holidays).

My payment was processed successfully but I didn’t get any order confirmation.What should I do?

Please get in touch with us so we can look into the matter.

You can reach our team by emailing us to support@goodsas.com or you can call us (08.00am -10.00pm every day, except on public holidays).  Phone- +880 1979-447644

How to place an order on “GoodsAs”?

Please watch the following video to know about all the easy steps of placing an order on GoodsAs.

What are the Shipping Charges

Shipping rate is based on the weight of the products, the origin from where the item is picked and the destination to where it is delivered

The total shipping fee charged will be clearly indicated for each product individually at the main product page.

goodsas shipping cost

The total shipping fee for the cart will be displayed at the checkout page.

Where is my Order?

How can I track my order?

We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way, you can also track its status by signing in to your account, under “My Order” option.

You can reach our team at support@goodsas.com or via live chat (08:00am – 10:00pm everyday, except for public holidays).

How quickly can I get my order?

We do our best to get your orders delivered by the date listed on the product page. We also offer a premium delivery service for selected brands called Fulfilled by GoodsAs. FBD products are delivered within 24 hours in Dhaka, and within 48 hours in other cities.

What should I do if my order is verified but not delivered for a long time?

We are sorry that your order is delayed. If the status has not changed in a while, please get in touch with our Customer Support Team.

You can reach our team by emailing to support@goodsas.com or contacting us via live chat (08:00am – 10:00pm every day, except for public holidays).

My order is delayed. What should I do?

We are sorry that your order is delayed. If the status has not changed in a while, please get in touch with our Customer Support Team.

You can reach our team by emailing is at support@goodsas.com contacting us via live chat (08:00am – 10:00pm everyday, except for public holidays).

Order Cancellation

How do I cancel my order?

If your order is under pre-shipped status and your order is eligible for cancellation, ‘Cancel Button’ will indicate on your desired order that you wish to cancel.

Click on “My Account” and click on “My Orders” in the drop-down.

Once you see your order, click the ‘Cancel’ Button.

Fill out the cancellation request form.

Choose the item(s) you need to cancel.

Make sure you read and agree with the cancellation policy.

Select your cancellation reason.

Click on ‘Submit​’​​​​​.

You can also reach our Customer Services Team by emailing to support@goodsas.com or you can call us to …………. (08:00am – 10:00pm  ).  Mobile- +880 1979-447644.

If your order is already on its way to you or if you have already received your order, you may be able to return your product (See our Return policy for detailed information).